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Return & Exchange Policy

Our Return & Exchange Policy:

  • Cash returns are not possible however you may exchange the item as long as it is unused, unwashed and unaltered within 7 days of purchase.
  • Exchanges are possible at any of Almas retail outlets or you may contact our helpline (042) 111-125-627 within working hours for a pickup / exchange.
  • Exchange will only be possible if accompanied by original receipt.
  • If the price of any item purchased by you is reduced by us because of a Sale Promotion, then exchange will be done at the marked down new price.
  • No claim of repair will be entertained unless it is lodged within 21 days from the date of purchase.
  • Misused items will not be eligible for exchange.
  • No claim of faulty merchandise or incorrect items received will be entertained unless it is lodged within 3 business days of receiving the goods.
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